Contact Apexline Expeditions

Book Your Mount Kenya Trek or Kenya Safari Adventure

Get Expert Advice for Your Mount Kenya or Kenya Safari Adventure

At Apexline Expeditions, we are dedicated to providing outstanding service at every stage of your Mount Kenya trekking or Kenya safari journey, from initial planning to your safe return home. Based in Nairobi, Kenya, our friendly and experienced adventure team is ready to help you plan the perfect Mount Kenya expedition or wildlife safari.

Whether you have questions about Mount Kenya trekking routes, Kenya safari destinations, booking procedures, or need help choosing between Point Lenana trek or Masai Mara safari, our expert team provides personalized advice and support.

We’re Here to Help With:

✓ Mount Kenya trekking route selection and itinerary planning
✓ Kenya safari destination advice and package customization
✓ Booking confirmation and trip preparation guidance
✓ Equipment rental and gear recommendations
✓ Group bookings and private expedition arrangements
✓ Combined Mount Kenya trek and safari packages
✓ Travel logistics and Nairobi transfer coordination
✓ Last-minute bookings and urgent inquiries

24/7 Support Available: Our team is available around the clock, so you can call, message, or email us anytime and receive prompt, reliable assistance whenever you need it. We understand adventure travel questions don’t always arise during business hours.

Ways to Contact Apexline Expeditions

Office Location
Apexline Expeditions
Nairobi, Kenya

Phone & WhatsApp (24/7)

Call us Today
Chat on WhatsApp

Best for: Quick questions, urgent inquiries, booking confirmations, real-time trip support

Email Address

Email us

Best for: Detailed itinerary requests, custom trip planning, document sharing, non-urgent questions

Response Time: We respond to all emails within 4-12 hours during business hours, often much faster.

Social Media
Instagram: @apexline_2025
Facebook: @apexlineexpeditions

Best for: Seeing recent trek photos, safari updates, client testimonials, adventure inspiration

Emergency Contact (During Your Trip)
All Mount Kenya trekking and Kenya safari clients receive our 24/7 emergency contact numbers upon booking confirmation. Your safety is our priority at all times.

Contact & Booking FAQs

We recommend booking Mount Kenya treks and Kenya safaris 2-3 months in advance for standard departures, and 4-6 months ahead for peak season travel (July to October for safaris, January to March for Mount Kenya). Last-minute bookings within 2-4 weeks are often possible, subject to availability. Contact us to check current openings.

For accurate Mount Kenya trekking or Kenya safari quotes, please provide: preferred travel dates (or flexible date range), number of people in your group, interests (Mount Kenya trek, safari, or combination), accommodation preference (budget, mid-range, or luxury), and any special requirements. The more details you share, the better we can customize your adventure.

Yes! We offer attractive group discounts for Mount Kenya trekking and Kenya safari bookings with 6+ persons. Larger groups (10+ persons) receive even better rates. Contact us with your group size and interests for customized group pricing.

Absolutely! All our Mount Kenya treks and Kenya safari itineraries are fully customizable. Want extra acclimatization days on Mount Kenya? Prefer specific Kenya safari lodges? Need to combine trekking with safari? We design adventures around your preferences, not force you into rigid packages.

We accept bank transfers (local Kenya banks and international wire transfers), credit/debit cards (Visa, Mastercard), mobile money (M-Pesa for Kenya residents), and PayPal. Full payment details are provided upon booking confirmation. Deposits are typically 30-50% with balance due before trip start.

Yes, we require a deposit to secure your Mount Kenya trek or Kenya safari dates. Deposit amounts are typically 30-50% of total trip cost, with the balance due 30 days before departure (or upon arrival for last-minute bookings). Deposit and payment terms are clearly outlined in booking confirmation.

Cancellation policies vary by trip type and timing. Generally, cancellations 60+ days before departure receive 80% refund, 30-59 days receive 50% refund, and less than 30 days are non-refundable except in exceptional circumstances. Travel insurance is strongly recommended. Full cancellation terms are provided with booking confirmation.

Travel insurance is not included in our Mount Kenya trekking or Kenya safari packages but is mandatory for all adventures. We recommend comprehensive travel insurance covering high-altitude trekking (up to 5,000m for Mount Kenya), medical evacuation, trip cancellation, and personal belongings. We can recommend trusted insurance providers upon request.

Yes! We offer scheduled group departures for popular Mount Kenya trekking routes and Kenya safari itineraries with guaranteed departures for 4+ bookings. Group treks and safaris are great for solo travelers or small groups wanting to share costs and meet fellow adventurers. Contact us for current group departure dates.

Most international travelers fly into Jomo Kenyatta International Airport (NBO) in Nairobi. We provide complimentary Nairobi hotel pickup for all Mount Kenya treks and Kenya safaris. We can also arrange airport transfers and recommend Nairobi hotels for pre-trip or post-trip nights. Flight booking assistance available upon request.

Still Have Questions About Mount Kenya or Kenya Safari?

Not ready to book but want more information? We’re here to help!

Common Resources:

Mount Kenya Trekking Information:

Kenya Safari Information:

Planning Your Trip:

Send Us Your Mount Kenya or Kenya Safari Inquiry

We typically respond within 4-12 hours
Fill out the form below with your Mount Kenya trekking or Kenya safari interests, and our expert team will create customized itinerary options matched to your preferences and budget.

Helpful Tips for Faster Service:

  • Include your preferred travel dates or flexible date range
  • Mention if you’re interested in Mount Kenya trekking, Kenya safari, or both
  • Share your group size and any special requirements
  • Let us know your accommodation preference (budget, mid-range, luxury)
  • Ask specific questions you’d like answered

What Happens After You Contact Us?

Step 1: Initial Response (Within 4-12 Hours)
Our team acknowledges your inquiry and asks clarifying questions about your Mount Kenya trekking or Kenya safari interests, preferred dates, group size, and budget.

Step 2: Customized Proposal (Within 24-48 Hours)
We create 2-3 personalized itinerary options for your Mount Kenya trek or Kenya safari, complete with detailed day-by-day plans, pricing, inclusions, and recommendations based on your preferences.

Step 3: Consultation and Refinement
We discuss the proposals via email, phone, or WhatsApp, answering all your questions and adjusting itineraries until we create your perfect Mount Kenya or Kenya safari adventure.

Step 4: Booking Confirmation
Once you’re happy with the itinerary, we send formal booking documents, payment instructions, and pre-departure information. Secure your dates with a deposit.

Step 5: Pre-Trip Preparation
Leading up to your Mount Kenya trek or Kenya safari, we provide detailed packing lists, fitness preparation advice, travel logistics, and answer any last-minute questions.

Step 6: Your Adventure Begins
We pick you up in Nairobi and your Mount Kenya trekking or Kenya safari adventure begins! Our team supports you throughout your journey and remains available 24/7.

Step 7: Post-Trip Follow-Up
After your adventure, we check in to ensure you had an amazing experience and welcome your feedback and photos to share with future adventurers.